Terms and Conditions
By making any purchase through the Mantel House, LLC (“Company”) website (“Website”), you agree to the following terms and conditions.
1. All items featured on the Website are available for purchase in AS SEEN/AS IS condition only. This means that in the event you complete the purchase of an item through the Website, you agree to buy the item in its current condition, and specifically and voluntarily agree to waive the right to any return, refund, discount, reimbursement, claim for damages, cause of action, or any other legal recourse should you discover a defect in the product following your purchase of the item.
2. You agree that it is your express obligation to ensure that you have received sufficient information about any item that you purchase from the Website in order to evaluate the item’s condition and complete your purchase of the item in AS SEEN/AS IS condition. By making the purchase of any item through the Website, you agree that you have received sufficient information about the item in order to complete your purchase of the item in AS SEEN/AS IS condition. You should inspect all items for any and all defects and other conditions prior to your purchase of the item through the Website, including, but not limited to, defects and other conditions associated with age, appearance, markings, discoloration, size, or any other defect or condition, prior to your purchase of any item from the Website.
3. By completing a purchase from the Website, you agree that you (a) have received sufficient information about the item, (b) agree to purchase the item in AS SEEN/AS IS condition, and (c) understand that the sale of all items by the Company through the Website are FINAL and not subject to any return, refund, discount, offset, reimbursement, claim for damages, cause of action, or any other legal recourse. The Company makes no warranty or guarantee regarding any item, accepts no responsibility for any damage or defect to any item, and does not agree to, and will not, undertake any efforts or pay any amounts whatsoever to remedy or correct any defect or damage to any item following your purchase of the item.
4. The Company accepts no responsibility for the installation, care, or maintenance of any items following your purchase of the item (or any damages related to any installation, care, or maintenance of any items following your purchase of the item), regardless of whether the installation, care, or maintenance of any item is (a) undertaken by a third party that is recommended by the Company to you, (b) undertaken by a third party that is not recommended by the Company to you, or (c) undertaken by any other party whatsoever, including any self-installation. Any referrals or recommendations provided by the Company to you are made without compensation or consideration to the Company, and are expressly made without any warranty, guarantee, promise, or representation as to the work or quality of work provided by any third party. By completing your purchase through the Website, you agree to waive any claim or cause of action against the Company in connection with or related in any way whatsoever to the installation, care, or maintenance of any item following your purchase
of the item from the Company.
5. The Company does not provide any protection, warranty, or guarantee for any item whatsoever, and accepts no responsibility for any damage caused to any item once the item is purchased from the Website and/or installed and signed for at delivery.
6. You expressly agree that the Company is not responsible for natural occurrences which develop, emerge, present, or evidence themselves in any item following delivery.
7. All items purchased from the Company through the Website must be paid for in full at the time of ordering, including delivery charges. If any payment for any item is rejected or returned, whether in full or in part, then the item will not be delivered to you until valid payment is received in full, including delivery charges and all applicable tax.
8. By making a purchase from the Company through the Website, you agree to accept delivery and/or take possession of the item within ninety (90) days of the purchase date. If you do not accept delivery and/or take possession of the item within ninety (90) days of the purchase date, then, at the sole and absolute discretion of the Company, it may (a) cancel the order and charge 30% of the total purchase price of the item as a restocking fee (which fee you agree represents the reasonable expenses of the Company associated with your delay in accepting delivery and/or taking possession of the item), or (b) continue to store the item for a storage fee of $100 for each thirty (30) day period beyond the ninety (90) day period.
9. The appearance of our products in comparison with images of them we publish on our Website or in our printed literature may vary for reasons beyond our control and for which we cannot accept responsibility.
10. While we undertake efforts to ensure that the information on the Website is accurate, the information and description regarding items appearing at any particular time on the Website may not always reflect the exact information as when you place an order.
11. All information provided to you regarding the date for delivery of items purchased through the Website is given as an estimate only. The Company accepts no liability whatsoever because of any delivery that occurs after the estimated delivery date. By completing any purchase through the Website, you agree that you will not commence any installation work (preparatory or otherwise) or arrange for installation of any item (such as by hiring third parties to perform any work related to installation) until the item has been received. You agree that you waive any and all damages claims against the Company based on any delivery that occurs after the estimated delivery date, and will not seek to hold the Company responsible for any damages that you incur as a result of any late delivery, including, but not limited to, any damages related to arrangements that you have made or contracts that you have entered into with any third parties related to the item purchased from the Website.
12. All items available for purchase through the Website are subject to availability. If an item that you purchase from the Website is unavailable, you will be promptly notified and a refund will be issued to you within five (5) business days of notification.
13. You agree to thoroughly inspect all items purchased through the Website immediately upon delivery and promptly advise the Company in writing at the email address below of any issue with any item purchased. Similarly, if any items are missing, you agree to promptly notify the Company in writing at the email address below of all missing item(s). Damaged items should be photographed and submitted to email@example.com along with a written description of the asserted damage. Upon receipt of notice from you, in its sole and absolute discretion, the Company will determine whether to undertake any action in response to your notice. If the Company does not receive notice of an issue within 24 hours of the delivery, you agree to waive any and all claims for damages, reimbursement, offset, or refund as a result of any claimed damage or defect.